Your privacy is important to us.
Cookies
This website uses cookies, to improve your experience of our site. For an explanation of what these are, please see Wikipedia’s description of cookies.
Some of our suppliers may also use cookies within our website, for example Google Analytics (Google’s privacy policy) and Facebook’s marketing pixels (Facebook’s privacy policy).
We will ask you to consent to our use of cookies the first time you visit this site. If you prefer not to consent to this, please do not proceed to use this site.
Or, your internet browser may allow you to block cookies in general, see this Google search on how to do this.
How we obtain your data
The source of this information will your use of this website, emails and other messages you have sent us, forms you have completed for us, and phone calls and conversations with us, when you enquire about, or purchase, our products and services.
You are under no obligation to provide us with any data, but not providing some or all of it may limit the products or services we can provide to you.
How we use your data
We may process your data for the purposes and reasons below.
Usage data such as your IP address, location, length of visit, etc. This is for the purpose of analysing and improving our website. Our legal basis for this is our legitimate interests of providing our goods and services and running our business.
Contact details (within the GDPR definition of ‘personal data’). For the purpose of:
- Arranging face readings or other services with you, or sending you products you have ordered from us. Our legal basis for this is our legitimate interests.
- To send you marketing materials. We will only do this more than once if you have opted in by registering to receive our updates/newsletters/etc. Our legal basis for this is our legitimate interests and/or your consent. You can withdraw your consent at any time by emailing us at the address below, using ‘unsubscribe’ as the title of your email.
Any photographs you send us, or personal information you share with us. For the purpose of providing your with face readings, or related products and services. Our legal basis for this is our legitimate interests.
Sharing your data – for marketing purposes
We will not share your data with any third party for them to market their products or services to you.
Sharing your data – our service providers
The data you provide us with may also be processed by our service providers, who include:
- Microsoft for email (privacy policy)
- TsoHost for web hosting and email (privacy policy)
- Google for calendar, address book and Google Analytics (privacy policy)
- DropBox for data backups (privacy policy)
- Skype (privacy policy), WhatsApp (privacy policy) or other services for messaging, phone calls and/or video calls
- MailChimp to send out updates and newsletters (privacy policy)
- Any provider we use to process your payments to us
We rely on these service providers to protect your data appropriately, and we do not accept liability for their services.
International transfer of your data
Some or all of our team may be temporarily or permanently based outside the UK and the EU, including in Australia. We will continue to apply this privacy policy to your data.
Automated decision making
We do not use any automated decision making in relation to your data.
Your rights
In the UK and EU, under the GDPR, you have:
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- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling.
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You can find more information on this on the Information Commissioner’s website.
For your data where the legal basis for our processing is your consent, you have the right to withdraw that consent at any time, by emailing us at the address below.
Complaints
You can lodge complaints with the Information Commissioner’s Office.
Updates to this policy
To make sure we are doing a good job in looking after your privacy, we may update this policy from time to time.
You can re-check this page to see the current policy at any time.
If we make substantial changes we may let you know about these by email.
Improvements to this policy
Your privacy is important to us, and we are doing our best to protect it appropriately.
If there is something about this policy that you think could be improved, please let us know, our contact details are as below.
About us
This website is owned and operated by Jessica Kennedy Ltd, registered in England and Wales with company registration number 06704090. Our registered address is at 7 New Road, Bledington, Chipping Norton, OX7 6UU, United Kingdom.
For the purposes of GDPR (General Data Protection Regulation), the data controller is Jessica Kennedy Ltd.
You can contact us using the form on this website or by emailing jessica@facewisdom.com.